BYOD Done Right is a Win-Win for Workplace Mobility
In this paper, we discuss why a Bring-Your-Own-Device (BYOD) approach to workforce mobility can be a compromise-free approach, and then how the combined capabilities of Samsung...
Enterprise Mobility Best Practices: MDM, Containerization or Both?
Instead of having the MDM vs. containerization debate, enterprises should define device use cases and security requirements within the organization, and then decide which...
Mastering the Modern Customer Service Model
The cloud has made customer service tools readily available and revolutionized how they are implemented. Our newest white paper details the latest platforms that offer the...
9 Must-Have Contact Center Features
Eliminate negative customer experiences and improve your contact center with these must-have solution features.Customer satisfaction can make or break a business and, in today's...
The New 2016 Contact Center Comparison Guide
Your contact center is your front lines with your customers and prospects. Are your customer service and sales teams set up for success with the latest tools? Our team has...
Mastering the Modern Customer Service Model
The cloud has made customer service tools readily available and revolutionized how they are implemented. Our newest white paper details the latest platforms that offer the...
9 Must-Have Contact Center Features
Eliminate negative customer experiences and improve your contact center with these must-have solution features.Customer satisfaction can make or break a business and, in today's...
Why Are You Wasting Your Time on Campus Recruiting?
In recent years, technology has evolved at an amazing pace and the generation of young people who are currently attending college or graduate school have most likely kept...
Small Business Focus: CRM Selection Made…Easier
Selecting a CRM system is not easy, even more so for small team and businesses that may not have the relevant expertise on site. That's why our CRM expert has compiled this...
2016 CRM Buyer’s Guide
Social CRM. Cloud-Based CRM. Mobile CRM. With all of the information available on CRM today, finding the right solution for your business can be a painstaking and time-consuming...
