The Future of Self-Service Support
New innovative technologies and approaches are now giving product and service providers of all sizes a big opportunity to deliver more personalized and proactive self-support solutions that make customer service easier and more effective. The result is…
Support.com Cloud Enables Service Providers to Reduce Cost and Increase Customer Satisfaction
This case study examines how a Fortune 250 multichannel video and broadband provider used out live action “eye on the problem” SeeSupport- a feature of Support.com Cloud – to reduce expensive field service deployments and realize significant cost savin…
Top CRM Integrations
Viewing CRM as Change Management: A Best Practices Guide
A culture of customer engagement is a hallmark of organizations with high Customer Relationship Quotients.Download this complimentary white paper to learn best practices around building a culture of customer engagement and managing the changes that com…
Six Tips for Putting Your CRM into Overdrive
CRM is a critical tool for organizations looking to build extraordinary customer relationships. However, if the CRM system is only deployed to a single department its full value may not be achieved.Request Free!
Linux All-in-One For Dummies (a $25.99 value) FREE!
Linux All-in-One For Dummies explains everything you need to get up and running with the popular Linux operating system. Written in the friendly and accessible For Dummies style, the book ideal for new and intermediate Linux users, as well as anyone st…
Linux All-in-One For Dummies (a $25.99 value) FREE!
Linux All-in-One For Dummies explains everything you need to get up and running with the popular Linux operating system. Written in the friendly and accessible For Dummies style, the book ideal for new and intermediate Linux users, as well as anyone st…
Pivot3: Delivering Quality of Service with VMware vSphere 6 and Virtual Volumes
With Pivot3’s recent acquisition of NexGen Storage, the company is uniquely addressing software-defined data center challenges with a broad portfolio that includes HCI, high-performance storage and quality of service. In this ESG Lab review, Pivot3’s N…
Pivot3: Delivering Quality of Service with VMware vSphere 6 and Virtual Volumes
With Pivot3’s recent acquisition of NexGen Storage, the company is uniquely addressing software-defined data center challenges with a broad portfolio that includes HCI, high-performance storage and quality of service. In this ESG Lab review, Pivot3’s N…

