Poor onboarding results in productivity loss and new hire turnover, negatively impacting the bottom line.CEB HR members have their hiring managers use the Onboarding Checklist...
The customer experience you deliver at the point of on-boarding may be the single most important one. Why? For your customers, it defines how this relationship is going to...
Poor onboarding results in productivity loss and new hire turnover, negatively impacting the bottom line.CEB HR members have their hiring managers use the Onboarding Checklist...
New expectations from both customers and internal users have left companies facing mounting pressure to accelerate their everyday operations. Operating at digital speed hinges...
The business process management sector has evolved considerably in recent years. BPM now gives organizations the opportunity to extend beyond basic workflow automation to...
The iRetail is be a set of applications that would be made specifically for the needs of small Businesses in Fashion and Footwear Industries. The fundamental idea of...
Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure...
IBM’s Customer Experience Analytics allows you to go beyond basic customer demographics and purchase history so you can better understand who your customers really are...
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional...
As digital transformation accelerates, the opportunity to engage customers digitally has never been greater — but so has the threat of not delivering great customer experiences....