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In procuring an outsourced contact center partner, you’ve gone through the RFP process, you’ve made the site visit, you’ve narrowed down your decision, and,...
Read a case study on Empyr’s CPR platform: Reach 175+ consumers 100% attribution from an online consumer to an in-store sale No upfront cost or minimum ad...
Read a case study on Empyr’s CPR platform: Reach 175+ consumers 100% attribution from an online consumer to an in-store sale No upfront cost or minimum ad...
As companies have come to understand the advantages of this technology—from customer relationship management to human capital management and financial technology—cloud...
Today’s B2B buyer has evolved and changed. In a recent report by SirusDecisions, a global B2B research and advisory firm, 70% of the buying process is complete by the...
As companies have come to understand the advantages of this technology—from customer relationship management to human capital management and financial technology—cloud...
Today’s B2B buyer has evolved and changed. In a recent report by SirusDecisions, a global B2B research and advisory firm, 70% of the buying process is complete by the...
If you want to engage employees and see bottom-line results from your efforts, defining your Employee Experience is crucial. Download this guide to the Employee Experience,...
While organizations are leveraging new digital competencies to revolutionize product and service delivery, it is important to remember that digital transformation (DX) is...