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Companies of all sizes are rushing to embrace the cloud for many core business functions, including their most critical business function—communications. Compared with premise-based hardware, hosted cloud phone and contact center systems offer a number of compelling advantages, ranging from dramatic cost efficiencies to greater agility and scalability.
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In the digital era, market leaders will be determined by a company’s ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able to make the best decision as quickly as possible while involving the right people, regardless of their location.
To accomplish this, the collaboration tools organizations use must extend outside of the enterprise—from employees to suppliers to customers. To enable workers to collaborate and communicate more effectively, IT organizations have deployed a wide variety of tools. This paper from ZK Research offers key recommendations to help organizations make a smooth transition and overcome deployment challenges. |
Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world without the hassles of maintaining a PBX of their own. Unified…
From this report, you will learn:Why RingCentral is a named leaderKey strengths and weaknesses of leading UCaaS providersCritical considerations to use when evaluating your next communications systemRequest Free!
This IDC white paper examines the role of Unified Communications (UC) in the overall strategy to transform the way financial institutions work to improve efficiencies, increase revenue, and further engage customers using unified communications environm…
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RingCentral was recognized by global research and analysis firm Frost & Sullivan as Company of the Year in Hosted IP Telephony and UCaaS, North America. The award honors leading companies that deliver unique value to their customers while maintaining a rigorous focus on visionary innovation to enhance that customer value and impact.
To determine Company of the Year recipients, Frost & Sullivan analysts independently evaluate factors such as visionary innovation and performance customer impact; rating each company according to a set of 10 unique criteria ranging from addressing unmet needs to implementation best practices to brand equity. In its report, Frost & Sullivan concluded that, “RingCentral stands out as a true visionary and trailblazer in the North American cloud communications services market.” |
Ransomware attacks, in which hackers encrypt an organization’s vital data until a ransom is paid, have become a billion dollar cybercrime industry according to the FBI. Ransomware is now widely seen as the single biggest cybersecurity threa…
Ransomware attacks, in which hackers encrypt an organization’s vital data until a ransom is paid, have become a billion dollar cybercrime industry according to the FBI. Ransomware is now widely seen as the single biggest cybersecurity threa…
Three of MECLABS Institute’s 10 patented heuristics are examined in this step-by-step guide to assessing and improving your ads, emails and website funnels. This 22-page guide will not only give you the tactical tools and detailed examples to opt…
Get this actionable report full of bite-sized tips built for the busy B2B marketer and learn how to communicate with your audience in a way that keeps them engaged — and makes them want to stick around (and, ideally, do business with yo…
