Self-service customer support is must-have for any B2B support organization. Customers prefer and even demand it, and the benefits for the company are undeniable: reduce support costs, improve customer satisfaction, and increase efficiency.Th…
Cloud solutions are also gaining traction. We help data and analytics leaders to weigh up the vendors in an increasingly dynamic space.Request Free!
Choosing the right help desk software is essential to improving efficiency, increasing customer satisfaction, and reducing customer support costs. But with literally hundreds of options out there, how do you choose the right help desk software for your…
Customers love self-service, and it’s a great way to reduce your support costs as well. One of the best things you can do is build a customer support site to provide customers the information they need and reduce your support costs at the same time.Alt…
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Maintaining a consistent, correct, and complete marketing database is not just a problem for marketers, it’s an epidemic. Not convinced? Research from MarketingSherpa states B2B contact data decays at annualized rate of 22.5%.
Download this complimentary buyer’s guide to learn about:
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From essential direct dials and email addresses to account intelligence, prospecting solutions empower sales representatives with the information needed to identify, connect with, and transition qualified prospects into sales opportunities.
Download this buyer’s guide of best practices to consider (and red flags to avoid!) while selecting a prospecting solution to support your sales team, including:
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This mini-guide will explain the six pieces of content your team needs to be successful as well as what each piece of content should include and how it should be used.Request Free!
Often, the sales reps who fail to hit the phones hard, are the ones wondering how they missed their quota. That said, while hitting the phones, not all sales outreach is created equal. Consider the following:It takes 22 minutes to connect using switchb…
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Workday was one of the first companies to adopt the new standard, ASC 606. Read this whitepaper to help you prepare for the transition to ASC 606 and IFRS 15. Discover the challenges other companies are facing, what they’re doing to make the change, and the key things you need to consider as you prepare. |
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Read the new report from Gartner, conducted in collaboration with Financial Executives International, to better understand how you can respond to the changing needs of today’s modern finance organization and learn:
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