Navigating Generational Differences in the Contact Center Workforce
Navigate through generational differences in the Contact Center.Request Free!
How to Write the Perfect Resume for a Programming Job
When it comes to finding a job in just about any field, there is one thing you will inevitably have to do: create a resume. Resumes are tricky because they offer greater risk than reward. One on hand, an out-of-this-world and imeccpable resume is unlik…
Position Yourself to Get the Job
You must find a way to stand out in a crowded job search. If you’re not known for something, you won’t be known for anything. Personal positioning is unique to you. The question you want to answer for the employer is, “Why should…
Five Trailblazers, Five Different Paths
It’s one thing to have a great idea for a business. It’s another to turn that idea into a successful company.Learn from five inspiring entrepreneurs as they share their experiences growing their companies. From selling coffee to coding to w…
Five Trailblazers, Five Different Paths
It’s one thing to have a great idea for a business. It’s another to turn that idea into a successful company.Learn from five inspiring entrepreneurs as they share their experiences growing their companies. From selling coffee to coding to w…
The New Doctor’s Order
The goal of a more positive and seamless engagement of clients is no longer a desire for the healthcare industry. It’s an absolute necessity. See how the right tools can …
Operationalizing Engagement in Finance
New projects and processes in finance can be hard enough to roll-out without having to worry about whether your team will support it. After all, we’ve all heard the statistic from Gallup – 70% of change initiatives fail. Read this whitepape…
Measuring the Value of Expert Content in Higher Education
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Expert content programs work. Of course, you probably already know this. They are one of the best ways to engage a range of audiences from prospective students to media, alumni, donors and corporate partners. But, do the rest of your colleagues understand how expert content drives results for them? To make the most impact, it’s important to assess the needs of your internal stakeholders across the organization. These are the subject matter experts who can help you answer the important questions such as, “What purpose does our faculty & staff content serve?” and “Why is it here?” With no clear goal for content, there’s no tangible way to measure success. In the end, you want content that is well organized, engaging to audiences and inspires the right actions. So how do you get there? In this eBook, we outline the necessary prep work required to simplify the process of identifying your experts, getting buy-in and budget, and rolling out your expert content program with immediate and measurable results. |
Operationalizing Engagement in Finance
New projects and processes in finance can be hard enough to roll-out without having to worry about whether your team will support it. After all, we’ve all heard the statistic from Gallup – 70% of change initiatives fail. Read this whitepape…
Measuring the Value of Expert Content in Higher Education
|
Expert content programs work. Of course, you probably already know this. They are one of the best ways to engage a range of audiences from prospective students to media, alumni, donors and corporate partners. But, do the rest of your colleagues understand how expert content drives results for them? To make the most impact, it’s important to assess the needs of your internal stakeholders across the organization. These are the subject matter experts who can help you answer the important questions such as, “What purpose does our faculty & staff content serve?” and “Why is it here?” With no clear goal for content, there’s no tangible way to measure success. In the end, you want content that is well organized, engaging to audiences and inspires the right actions. So how do you get there? In this eBook, we outline the necessary prep work required to simplify the process of identifying your experts, getting buy-in and budget, and rolling out your expert content program with immediate and measurable results. |
