Guiding an End to End Customer Journey

The customer journey is what every single one of your customers and clients experiences when they interact with your business. Creating a consistent, positive experience is what sets great businesses apart. Too many businesses end their experience at t…

Creating a Referral Engine

The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over a…

Creating a Referral Engine

The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over a…

Creating a Referral Engine

The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over a…

Creating a Referral Engine

The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over a…

Building Business Brands

If asked, most business owners would probably say that their brand is defined by something as simple as their logo. Ask any potential customer, however, and you’ll probably get a different answer.The truth is, when a customer thinks about their f…

Building Business Brands

If asked, most business owners would probably say that their brand is defined by something as simple as their logo. Ask any potential customer, however, and you’ll probably get a different answer.The truth is, when a customer thinks about their f…

Five Steps to Five Stars: How to Get Great Online Patient Reviews

Patients and their families want information that helps them feel confident they’re choosing the right doctor, healthcare facility or treatment center. Reviews provide the social proof they’re looking for – and are becoming critical to patient marketing and retention.

Download this eBook for tips on how to:

  • Improve awareness online
  • Enhance patient experience and satisfaction
  • Improve your HCAHPS score on likelihood to recommend
  • Grow admissions and revenue

You don’t want to lose patients because your reviews don’t match the high level of care you provide. Take control and take action and your efforts will pay off.

Request Free!