Manual Process Makeover: Inbound Document Automation Edition
So your current method for processing inbound documents could use a makeover, huh? Nothing a little elbow grease and automation can’t fix. Increasing value is what it’s about, after all. …
The FISH Story: A Philosophy That Will Change Your Company’s Customer Service
Regardless of the size and type of business you manage, customer service – and excellent customer service, at that – is crucial to ensure both short-term and long-term success. In …
Delivering Customer Intelligence into your CRM
Forrester estimates a CRM failure rate of 30-50%, whereas Gartner estimates less than 50% adoption rate of CRM with organizations. One of the key reasons limiting CRM usability is the inability to get real-time customer intelligence of what they are up…
Deriving Greater Value from IoT by Combining Edge and Operational Data
For industrial companies collecting IoT data, analytics are key to turning large volumes of data into business value for operational optimization. In this report, the ARC Advisory Group discusses how organizations can realize the greatest business…
7 Digital Knowledge Technology Use Cases for Accelerating Oil & Gas Profitability
This eBook outlines how some of the most progressive oil and gas companies are leveraging the Knowledge Platform to accelerate asset profitability. Examples of use cases includes: Health & Safety Risk: Mitigate risks associated with day-to…
7 Use Cases of Digital Knowledge Technology for Accelerating Industrial Profitability
The world’s largest industrial companies are using the Maana Knowledge Platform that accelerates knowledge discovery to increase profitability. This eBook explores the digital knowledge technology use cases for industrial companies. …
Delivering Customer Intelligence into your CRM
Forrester estimates a CRM failure rate of 30-50%, whereas Gartner estimates less than 50% adoption rate of CRM with organizations. One of the key reasons limiting CRM usability is the inability to get real-time customer intelligence of what they are up…
Deriving Greater Value from IoT by Combining Edge and Operational Data
For industrial companies collecting IoT data, analytics are key to turning large volumes of data into business value for operational optimization. In this report, the ARC Advisory Group discusses how organizations can realize the greatest business…
7 Digital Knowledge Technology Use Cases for Accelerating Oil & Gas Profitability
This eBook outlines how some of the most progressive oil and gas companies are leveraging the Knowledge Platform to accelerate asset profitability. Examples of use cases includes: Health & Safety Risk: Mitigate risks associated with day-to…
The API Owner’s Manual
This eBook aims to draw on best practices from leading practitioners in 7 areas key to the success of effective API programs. This raises key questions about your organizational API plans and provides the focus needed to design a valuable API. Learn ho…
