Conversations about customers become informed. It moves the conversation from no longer having to ask for information to agree on actions that benefit the firm and customer alike.Customers should also have visibility into the relevant information about…
This white paper examines how leading service providers succeeded despite global turbulence. It highlights results in each of the five Service Performance Pillars™ by comparing the Best-of-the-Best to all of the other organizations in the survey and of…
This white paper examines how leading service providers succeeded despite global turbulence. It highlights results in each of the five Service Performance Pillars™ by comparing the Best-of-the-Best to all of the other organizations in the survey and of…
Inside the organization there are two technological inhibitors. The first is an over reliance on spreadsheets. The second is point solutions that were either developed in-house or brought in to solve specific problems. Finance, Operations, Sales and H…
Inside the organization there are two technological inhibitors. The first is an over reliance on spreadsheets. The second is point solutions that were either developed in-house or brought in to solve specific problems. Finance, Operations, Sales and H…
Gartner predicts that SaaS will grow over 17% in 2019, holding down the largest segment of the cloud market. Now is the year to bring your organization’s SaaS management practices up to speed. Download our 2019 Goals for Advanced SaaS Man…
With new Permian Basin frac sand mines estimated to reduce overall oil and gas well development and completion costs by at least 5 percent, mobile natural gas powered gensets factor into facilitating the favorable economics.Request Free!
Market changes to the electric utility grid affecting fossil fuel-based power generation have resulted in the need to find cost effective preservation programs to protect turbine-generators during maintenance and prolonged shutdowns. Thermal pow…
A crucial factor in generating power from renewable resources depends on the effectiveness of the services required during each phase of the project’s lifecycle. Technical advances, market drivers, regulations and government incentives are why mo…
Plants are always striving to optimize operations. Given that they are usually operating far beyond their design limits, heat exchangers are often a bottleneck to increasing capacity or maintaining product split. During the summertime, many process …
