WorkStride Channel Incentives

WorkStride’s channel incentives platform helps you drive performance, engagement, and loyalty within your channel network. Launch SPIFF, loyalty, and rebate promotions faster than before. Segment users and target both messages and promoti…

Bitnami Stacksmith White Paper

Meet Bitnami Stacksmith Whitepaper: Package, deploy & maintain your applications for today’s cloud & container environments Know-how is built into the tooling, templates, and automation that Stacksmith uses to package and optimize your ap…

Unlock The Value of CX

Effective business decisions start with a series of questions that, if well answered, will serve to illuminate options, reduce risk, and drive maximum value. It’s no secret that this all starts with a positive customer experience Download the white …

The Top 10 Voice of Customer (VoC) Best Practices

As companies work to restore consumer trust and build better relationships with customers, they must think and communicate differently. They must gain a better understanding of customers’ needs, wants, and concerns by continually gathering, analy…

NPS: Stop Chasing The Score

Experience has shown that these measures can entice organizations to spend their time “chasing the score,” which can actually undermine CX success. Maybe we have it backwards, and CX goals should be based on positive and negative behaviors …