2017 global Frost & Sullivan survey of 1,934 IT decision makers across Europe, the Americas and Asia shows that improving the customer experience is the second most important driver in near-term IT investment decisions. In order to become more agil…
If you want your customers to enjoy seamless, personalized experiences, you need to treat them like people. That means marketing to the person — not the device. When you know a customer’s interests, wants, and needs — perhaps even bef…
This overview describes how the 8×8 X Series arms employees with the tools they need to communicate, collaborate and access the organization’s most valuable data and experts so they can optimize every moment of engagement. Built on the premise…
The right tuition program (TAP) benefits the organization and the employee. Yet it remains one of the more underutilized company perks. Find out why HR and management should encourage employees to take advantage of these opportunities and: …
Modern manufacturers are rewriting the rules of vehicle operation as they shift from manual, mechanical platforms to autonomous, electric ones. A few of the innovations include: High-performance propulsion systems driven by densely packed batt…
The intent of this white paper is to help you: Understand how an MCOE ensures consistency, control, coordination and communication on all mobile projects across LOBs and IT. Familiarize yourself with the materials needed to support your MCOE, i…
Gartner, the world’s leading information technology research and advisory firm, awards 8×8 a leader in the Gartner Magic Quadrant for Unified Communications as a Service – for the seventh year in a row. Digging into vendors’ streng…
Spiceworks surveyed IT professionals responsible for IT decisions at their companies to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, …
Is your Field Services Team struggling with ancient devices? Well then, you’re in luck. Because today’s organizations are benefiting massively by rethinking their mobility strategy for ruggedized devices. The new generation of ruggedized de…
What you will learn: Why travel spend is so hard to control, and how to access all of your travel data easily How to set a smart travel budget that reflects your travel needs Data collection, averages & benchmarks and tips for optimising …
