In this guide we aim to discuss the paradigm shift customer support has taken in 2019, focusing on enhancing the customer experience across your digital touchpoints and how you can invest in technologies to lessen that transactional friction. Whethe…
In this guide we aim to discuss the paradigm shift customer support has taken in 2019, focusing on enhancing the customer experience across your digital touchpoints and how you can invest in technologies to lessen that transactional friction. Whethe…
How are companies re-shaping their customer experience and how are they not only meeting, but exceeding their expectations? We all strive to stay on top of these questions in the age of the modern consumer, increasingly investing in technologies to les…
Electronic Patient Reported Outcomes and Clinical Outcome Assessment solutions (ePRO / eCOA) have been used in clinical trials for almost 20 years, and only now has the implementation model evolved into configuration over customization. CROs are now…
Our PAM (privileged access management) practice specializes in helping complex organizations define, implement, and maintain privileged access solutions. We’re excited to share our experts’ insights as well as some of our tips and tricks in our PAM Too…
Depending on the size of your organization, you should allow approximately 5-11 months for your transition to Windows 10. This infographic shows how that timing breaks down across the four stages of the migration process.Request Free!
January 14, 2020 marks the official end-date for usefulness of Windows 7 and Server 2008/2008r2. For companies unable to migrate to Windows 10 by this date, Microsoft will offer extended support for Windows 7, but beware: It will cost you dearly….
46% of respondents to a McKinsey Global Survey cite anxiety as the most common negative emotion during culture transformation. This can be mitigated with a proactive approach to change. According to a recent market Study, Windows 7 still accou…
With Windows 7 end of life fast approaching, it’s time to get serious about transitioning your organization to Windows 10. This guide can help by providing you with the strategies, tools, tactics and key insights that migration experts regularly use…
In this guide we share our favorite free and premium tools from Microsoft that will make it easier for you to both prepare for and execute your Windows 10 migration. We know these tools well and are very familiar with the value they bring to the …
