2020 State of Managed Security

Most IT and security professionals agree that while security is critically important for their organization, they’re still facing major challenges to effectively managing it inhouse.

Managed security services have emerged as a practical, cost-effective option to close the cybersecurity staffing and competency gap and improve organizations’ overall security posture. 

The 2020 State of Managed Security Report reveals current challenges and illustrates why and how organizations invest in managed security services. It also provides insights into the security capabilities that companies are prioritizing.

Key findings include:
• A majority of organizations confirm that security programs are still primarily operated in-house (54%). This is followed by a quarter of organizations (25%) that use a hybrid of in-house and outsourced resources, and a smaller number of
organizations that outsource all of their security operations (8%).
• The top three security operations challenges include the perennial shortage of cybersecurity skills in-house (51%), followed by the cost and complexity of building in-house security operations (38%), tied with the lack of continuous 24x7
security coverage (38%).
• To respond to incoming cybersecurity threats, less than a third of organizations (27%) can only perform ad-hoc monitoring with IT professionals as the need arises. About one-quarter (24%) of respondents say they have a team for responding to security incidents when they occur, but they do not perform continuous monitoring.



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