The third paper from Knowledge Capital Partners (KCP) deals with how Blue Prism clients achieved their successful RPA deployments from getting early stakeholder buy-in as a critical part of effective change management. In this report, KCP analyses best…
Overview Redeployment of employees into proactive customer account management roles 80% of process now automated Increased inbound customer-service call levels Significant improvement of consistencies around customer account management Cr…
Competitive survival in the financial services industry depends on achieving near-real-time fulfilment and technology has long been the weapon of choice. Robotic Process Automation (RPA) has proved a powerful first responder in the latest quest for com…
This research presented in this eBook explores: Why Connected Worker initiatives are strategic as well as their role in IX programs Frameworks for conceptualizing and formulating Connected Worker solutions The selection and implementation of …
Many factors need to be considered as you journey from concept to completion. And while those factors pertain to both the operational and information technology (IT) aspects of your business, this booklet is specifically tailored to the needs of you,…
This whitepaper is distilled from Blue Prism’s nearly 20 years of experience working with leading organizations across the public and private sectors. It describes the journey to RPA in five phases—beginning with market research and ending …
Forrester Research Consulting have published a report explaining how an organisation should develop a Centre of Expertise (CoE) to support an enterprise scale Robotic Automation program. The papers explain what robotic automation is, what types of proc…
ATB Financial is the largest Alberta-based financial institution, with assets of more than $51.9 billion and a team of 5,300 helping more than 753,000 customers in 244 Alberta communities. ATB prides itself on being a great place to work – and in 2017,…
ATB Financial is the largest Alberta-based financial institution, with assets of more than $51.9 billion and a team of 5,300 helping more than 753,000 customers in 244 Alberta communities. ATB prides itself on being a great place to work – and in 2017,…
Digital transformation is defined as the integration of digital technology into businesses, with the intention to revolutionise operations. Digital transformation has become a priority on most company’s strategic roadmap. In particular, enterp…
