Time kind of lost all meaning in the first half of 2020 so it’s especially hard to believe we’re in the middle of summer already. In the world of customer service, every industry has had their own unique challenges this year, and it’s…
This free 1-hour webinar from GigaOm Research brings together experts in hyper-personalization and AI, featuring GigaOm analyst David Linthicum and special guests Duncan Doyle, Technical Marketing Manager for the Decision Manager and Process Automation…
There’s an intricate network of websites and webpages that goes much deeper than what you actually see when you’re browsing the web. This "hidden" web includes the deep web and the dark web, and while these entities sound similar, they’re …
If you use the command line often, it’s a good idea to pair that with tmux, a terminal multiplexer program that allows you to run multiple, independent instances of the terminal side by side. And once you start using tmux, you ca…
Using keyboard shortcuts is an easy way to speed up your workflow in any program on your desktop. And our cheat sheets make it easy to discover them! This particular cheat sheet helps you move around faster in Adobe Premier Pro on Win…
You use your email to sign up for services, reset passwords, communicate with various people and organizations, and so on. Naturally, your inbox contains a lot of information that’s immensely valuable to you. Given that your email account holds…
Reliance on telemedicine and virtual consultations has increased as many people have been limiting face-to-face interactions because of COVID-19. Even so, digital healthcare is only at the beginning of an innovation cycle, says John Roese, chief techno…
Given that hurricanes are among the most destructive disasters, planning for this potential devastating event is crucial. Our Hurricane Preparedness Checklist can help! The checklist covers considerations for: Impact Awareness Risk Mitigation …
Telecommuting is no excuse to take a casual approach to workplace communication. It’s important to treat online video meetings on par with in-person meetings. To help you handle online conferencing with ease and on a professional footing every…
Eleven states have enacted sexual harassment training mandates and seven have proposed legislation. These changes present new challenges for HR and Compliance leaders alike, who seek to both protect their workforce and their organizations from the harm…
