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November 2020

Enterprise IT

Quick Reference Guide to Supplemental Health Insurance

In this time of uncertainty, your clients feel more overwhelmed than ever. They likely don’t have the bandwidth to sort through different supplemental health options before their upcoming open enrollment. To help them, you need to be able to expl…

Enterprise IT

eBook: The 7 Most Critical Soft Skills for Contact Center Agents

Soft skills are traits that enable contact center agents to relate to and connect with customers. They’re made up of a variety of intangible characteristics and attributes, and are critical to driving a positive agent and customer experience. …

Enterprise IT / Featured Tech / Sales & Marketing

eBook: The 7 Most Critical Soft Skills for Contact Center Agents

Soft skills are traits that enable contact center agents to relate to and connect with customers. They’re made up of a variety of intangible characteristics and attributes, and are critical to driving a positive agent and customer experience. …

Enterprise IT / Featured Tech / Sales & Marketing

eBook: The Future of Quality Assurance in the Contact Center

Advances in artificial intelligence, machine learning, and speech analytics are transforming the contact center as we know it, at every level of the organization. Understanding customer conversations, every single one taking place daily, is what wil…

Enterprise IT / Featured Tech / InfoTech

Take Control: Secure, Own, and Monetize Your Data

Date: Thursday, December 3, 2020 Time: 2pm ET | 11am PT Sponsored by: Very Good Security   PCI compliance is a challenge. Card issuers, particularly fintech card issuers, are realizing the value of their data and are taking steps to no…

Enterprise IT

Take Control: Secure, Own, and Monetize Your Data

Date: Thursday, December 3, 2020 Time: 2pm ET | 11am PT Sponsored by: Very Good Security   PCI compliance is a challenge. Card issuers, particularly fintech card issuers, are realizing the value of their data and are taking steps to no…

Enterprise IT / Featured Tech / InfoTech

Understanding the Client Journey: Attracting and Servicing Clients — 100% Digitally

Date: Wednesday, December 2, 2020 Time: 2pm ET | 11am PT Sponsored by: Podium   In today’s world, the first place people go to find the services they need is the internet. “Attorney near me” searches have become …

Enterprise IT

Understanding the Client Journey: Attracting and Servicing Clients — 100% Digitally

Date: Wednesday, December 2, 2020 Time: 2pm ET | 11am PT Sponsored by: Podium   In today’s world, the first place people go to find the services they need is the internet. “Attorney near me” searches have become …

Enterprise IT / IT Operations

Free Guidebook: Improving Working Capital

In this guidebook, we’ll show you how you can: Transform your payables from a balance sheet liability into a tool to mitigate supply chain risk Maintain a healthy supply chain and foster lasting supplier relationships Boost your social …

Enterprise IT / Featured Tech / IT Operations

Free Guidebook: Improving Working Capital

In this guidebook, we’ll show you how you can: Transform your payables from a balance sheet liability into a tool to mitigate supply chain risk Maintain a healthy supply chain and foster lasting supplier relationships Boost your social …

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