In this eBook, Dr Jillian Ney, founder of Social Intelligence Lab and leading academic in the study of digital behavioral psychology, explains the role of empathy in content marketing, and how you can use social data and the science of psycho…
When we evaluate the customer journey, we know that it isn’t a straight line or a clear cut funnel. While we may understand our target audience’s needs and the channels that are the most effective, we can’t always predict when to enga…
With digital transformation fully underway, networks are more critical than ever, and orders of magnitude more complex. This ebook describes the challenges that infrastructure and network teams are facing and shows how a solution that integrates networ…
In this webinar replay (originally broadcast August 25, 2020), Kentik and EMA discuss the results from EMA’s Network Management Megatrends 2020 survey and cover the critical areas every NetOps professional should be thinking about. T…
Join us for an immersive workshop on November 4th from 10:00AM to 12:00PM PDT to explore Azure VM and Compute. This hands-on workshop is ideal for IT leaders to understand Azure’s capabilities. You will be walked through the steps to crea…
In this Buyer’s Guide for Agile Workplace Software, data was pulled from 3rd-party customer reviews on digital workflow tools. Because the data is based on real user reviews, as well as data from online sources and social networks, it offers an u…
How many hours of each workday do you think you’re productive? Seven? Five? Research has found that the average worker is productive for less than three hours each day. The culprit? Poor data management. This Workplace Productivity Report will outli…
Humans and manual processes can no longer keep pace with network innovation, evolution, complexity, and change. To understand what’s being done about this networking challenge, particularly regarding automation, Kentik conducted a survey of …
To regain competitiveness in the communications market, telecom operators first need to have complete and instant visibility into what is happening in their networks. Artificial Intelligence for IT Operations, or AIOps, can play a valuable role for net…
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing and much more. In this video case study and interview, Zoom’s network operations and engineering team members tal…
