While there is speculation about how the Medicare and Medicaid industries will look post-COVID, one thing is certain – insurers, agents, providers and beneficiaries have already made significant changes. With guidance from CMS, insurers expanded …
While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…
For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…
From LinkedIn to Snapchat, social networks have become ubiquitous—and recruiters have been swift in mining their potential to connect job seekers and job holders. But too often, social recruiting devolves into spamming job openings on as many …
The intranet was supposed to be a godsend for a lot of things: information sharing, employee engagement, and company updates. But in reality, it is a far cry from expectations. Files aren’t shared, hardly anyone finds what they need, and there…
In this special report, sponsored by Import.io, you’ll learn about: The trends that are driving Web Data Integration (WDI) adoption in the enterprise The stages of ADI life cycle Best practices and uses cases for WDI Real examples of&n…
Chatbots were once touted as the heroes of the on-demand economy and quick service interactions. They were considered futuristic and an asset for B2B enterprises. The enthusiasm, it seems, was premature and their success rate continues to be a matter o…
Let’s face it, we live in an era where information is barely a search away. Internet search engines have made people accustomed to finding relevant results instantly. Needless to say they expect a similar experience from businesses as well and th…
As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …
As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…
