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2020

Enterprise IT / Featured Tech / Human Resources

Aufbau eines Mitarbeiterbefragungs-Programms

Ergebnisse von Befragungen bieten Potenzial zur Stärkung des Engagements von Mitarbeitern. In diesem Ratgeber wird eine Herangehensweise an Mitarbeiterengagement-Befragungen vorgestellt, die nicht nur zu relevanteren Erkenntnissen führt, sondern …

Enterprise IT

Reduce Corrosion and UV Degradation Costs in Coating Applications

Coatings and paints are subject to damage and degradation from corrosion, ultraviolet (UV) radiation, and other environmental factors. This degradation requires coating and paint repair or replacement, which is expensive with regard to material and lab…

Enterprise IT / IT Operations

Keys to RPA Success — Part Three: Gaining Early Stakeholder Buy-in and Governance

The third paper from Knowledge Capital Partners (KCP) deals with how Blue Prism clients achieved their successful RPA deployments from getting early stakeholder buy-in as a critical part of effective change management. In this report, KCP analyses best…

Enterprise IT / IT Operations

Ageas: Change without Fear Drives Digital Workforce Success

Ageas UK created a culture in which the employees think of the Digital Workers as additional team mates that are responsible for doing mundane, repetitive back-office tasks 24/7/365. Topics covered: How Ageas’ RPA team sold the benefits …

Enterprise IT / IT Operations

Forrester report — Building a center of expertise to support Robotic Automation

Forrester Research Consulting have published a report explaining how an organization should develop a Center of Expertise (CoE) to support an enterprise scale Robotic Automation program. The papers explains what robotic automation is, what types of pro…

Enterprise IT / IT Operations

How Siemens leverages cognitive technologies to drive RPA innovation

As the largest manufacturing company in Europe, innovation has always been at the heart of Siemens – and the company continues to innovate in a start-up style – embracing technologies such as Robotic Process Automation as part of its digita…

Enterprise IT / IT Operations

The Journey to RPA: Five Phases to Unleashing the Power of a Digital Workforce

This whitepaper is distilled from Blue Prism’s nearly 20 years of experience working with leading organizations across the public and private sectors. It describes the journey to RPA in five phases—beginning with market research and ending …

Enterprise IT / IT Operations

ATB Financial is optimising customer service with Intelligent Automation

ATB Financial is the largest Alberta-based financial institution, with assets of more than $51.9 billion and a team of 5,300 helping more than 753,000 customers in 244 Alberta communities. ATB prides itself on being a great place to work – and in 2017,…

Enterprise IT / Featured Tech / Sales & Marketing

Blue Prism + Service Cloud: Streamline customer service operations, boost agent productivity and resolve issues faster and more intelligently

Blue Prism, the pioneer of Robotic Process Automation (RPA) integrates with the Salesforce Platform, the global leader in Customer Relationship Management (CRM) software, to enhance customer service and support with AI-powered intelligent automation. B…

Enterprise IT / Featured Tech / Sales & Marketing

Delivering Exceptional Customer Experience through your Contact Center

So, how does automation resolve this issue?Request Free!

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