An effortless and productive customer service strategy rests on these 4 pillars of engagement: Anywhere engagement – Convenience is key. Engage customers wherever they are, on their terms – be it on the web, mobile, social media, or on their favo…
Industrial robots play an essential role in manufacturing, from assembly, to pick-and-place, to packaging. One of the major risks of robotics — and what OEMs seek to mitigate — is uncontrolled or non-commanded motion by a robot. Most electr…
The ever-changing expectations of consumers and the increased importance of personalized customer experiences has led to a growing interest in Location-Based Marketing (LBM). LBM bridges the gap between e-commerce and in-store customer behavior, enabli…
The scientific consensus on climate change is almost unanimous, and our planet is already experiencing its effects. Beyond the risks for businesses across industries — including labor shortages, supply chain disruption, and higher production cost…
In this eBook, sponsored by Cockroach Labs, you’ll learn about: Why every bank should aspire to be the Google of FinServe Reducing latency and other delays that are detrimental to FSIs The future of transaction services in the face of m…
In this eBook, sponsored by Cockroach Labs, you’ll learn about: Why every bank should aspire to be the Google of FinServe Reducing latency and other delays that are detrimental to FSIs The future of transaction services in the face of m…
The scientific consensus on climate change is almost unanimous, and our planet is already experiencing its effects. Beyond the risks for businesses across industries — including labor shortages, supply chain disruption, and higher production cost…
The recent pandemic upended businesses everywhere. Employees confined to their homes, lowered customer spending, and uncertainty are to be blamed. However, customers still require assistance with their concerns. Given the remote working scenario and…
The recent pandemic upended businesses everywhere. Employees confined to their homes, lowered customer spending, and uncertainty are to be blamed. However, customers still require assistance with their concerns. Given the remote working scenario and…
With customer interactions now overwhelmingly online, customer experience professionals must work closely with the IT department to create and refine the digital experiences they present to their customers. Download OutSystems eBook to find out how to …
