Lessons from a Fortune 100 CISO

Constant change and uncertainty are the only things that remain the same throughout a CISOs career. Despite an explosion of technology vendors and cybersecurity spending in the last 10 years, breaches have increased by 100x and the top sources of cyber…

Designing AI Driven Contact Centers

AI provides a framework in which to optimize any contact mix. Organizations can now embed natural conversational experiences into mobile and web applications, smart devices, bots, interactive voice response systems and messaging platforms. Live assista…

10 Things IT Professionals Need to Know About VDI

As an IT professional, you’ve most likely heard of VDI (Virtual Desktop Infrastructure) in your career at some point. With current events, VDI is becoming increasingly popular as many organizations look to enable their remote workforce, increase …

Building a Template for VDI in the 20’s

A virtual desktop or virtual machine has three critical parts: the template, the optimized golden image, and the Delta disk. Getting VDI templates right the first time around is essential for successful VDI deployments. Learn how to build the perfect t…