As a business leader, you make important personnel decisions on a daily basis. From hiring new workers to assigning duties, each of your decisions affects employees in a unique way. Although these actions are critical to running your business, the…
Wondering how to create the best working environment for your agents in a post-COVID-19 world? Get a roadmap for re-opening, tactical tips, and insights for how to succeed as the world returns to normal, written by Donna Fluss, president of DMG Consult…
The discussion focuses on how Observability enables organizations to respond to the evolving application management needs. In this 1-hour webinar, we’ll provide the findings from Gigaom’s Observability Key Criteria and Radar Report, togethe…
Fueled by CCW Digital market research, this complimentary report provided by Radial uncovers how companies are quantifying performance, faring in the omnichannel world, and rallying people, processes, and technology to transform their contact centers i…
There are no small victories in today’s business environment. As we celebrate moving mountains in the singular pursuit of possibility, we ask you to join us in taking the next big step toward your organization’s finance process transformati…
There are no small victories in today’s business environment. As we celebrate moving mountains in the singular pursuit of possibility, we ask you to join us in taking the next big step toward your organization’s finance process transformati…
This white paper identifies common SaaS management challenges, establishes the elements of a strong SaaS license management solution, and provides actionable next steps asset managers can take to elevate their SaaS license management strategy.Request F…
This white paper identifies common SaaS management challenges, establishes the elements of a strong SaaS license management solution, and provides actionable next steps asset managers can take to elevate their SaaS license management strategy.Request F…
Employer branding remains an essential aspect of an organization’s talent attraction and retention strategy, especially as teams continue to navigate our new world of work. While companies devote major resources to employer brand development, many must…
Employer branding remains an essential aspect of an organization’s talent attraction and retention strategy, especially as teams continue to navigate our new world of work. While companies devote major resources to employer brand development, many must…
