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March 2022

Enterprise IT / Featured Tech / Sales & Marketing

12 Best Practices for Omni-Channel Retail Customer Engagement

Every retailer aspires to deliver the frictionless, secure omni-channel experiences they know their customers want. They know their customer won’t tolerate bad experiences. And they know the business value of offering experiences that keep shoppe…

Enterprise IT

12 Best Practices for Omni-Channel Retail Customer Engagement

Every retailer aspires to deliver the frictionless, secure omni-channel experiences they know their customers want. They know their customer won’t tolerate bad experiences. And they know the business value of offering experiences that keep shoppe…

Enterprise IT / Featured Tech / InfoTech

Two-Factor Authentication is Broken. Let’s Fix It.

Fraudsters exploit the vulnerabilities of SMS in numerous ways; it’s very easy for fraudsters to buy customers’ personal information on the dark web and then arrange account takeovers to intercept SMS OTP messages. Fraudsters are also using…

Enterprise IT / Featured Tech / InfoTech

How Social Disruption Drives Contact Center Fraud

In times of crisis, professional fraudsters react fast. They play on public fears, exploit overstretched systems, and take advantage of unusual times to camouflage suspicious behaviors. In this whitepaper, we’ll examine how this wave of disrup…

Enterprise IT / Featured Tech / InfoTech

Fight Fraud and Improve Customer Experience

In this case study, learn how Nuance voice biometrics can provide a clearer view of customer and fraudster behavior. Request Free!

Enterprise IT / Featured Tech / InfoTech

Nuance Gatekeeper – a Cloud-native Biometric Security Solution with up to 99% success rates.

Global fraud is on the rise and is not slowing down: 92% of the Association of Certified Fraud Examiners members anticipate a further increase in fraud over the next 12 months,1 on top of record-setting levels in 2020. With data breaches and fraudsters…

Enterprise IT

Two-Factor Authentication is Broken. Let’s Fix It.

Fraudsters exploit the vulnerabilities of SMS in numerous ways; it’s very easy for fraudsters to buy customers’ personal information on the dark web and then arrange account takeovers to intercept SMS OTP messages. Fraudsters are also using…

Enterprise IT

Fight Fraud and Improve Customer Experience

In this case study, learn how Nuance voice biometrics can provide a clearer view of customer and fraudster behavior. Request Free!

Enterprise IT

Nuance Gatekeeper – a Cloud-native Biometric Security Solution with up to 99% success rates.

Global fraud is on the rise and is not slowing down: 92% of the Association of Certified Fraud Examiners members anticipate a further increase in fraud over the next 12 months,1 on top of record-setting levels in 2020. With data breaches and fraudsters…

Enterprise IT / Featured Tech / Sales & Marketing

Omni-Channel Retail Best Practices for Customer Engagement

Every retailer aspires to deliver the frictionless, secure omni-channel experiences they know their customers want. They know their customer won’t tolerate bad experiences. And they know the business value of offering experiences that keep shoppe…

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