This paper covers seven top security trends that are shaping threat detection technologies and explores why they should be top of mind for all businesses.Request Free!
Because it hasn’t quite reached mass adoption here in the US, brands and retailers can secure a key advantage by testing and building out a strategy now. Learn...
Retail banks can support a microservices architecture with event-driven data, decouple front-end and back-end systems, extend middleware, ensure real-time data delivery, integrate...
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes...
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% - 50%.Request Free!
Articles cover a range of topics, from new entrants pushing into healthcare to how new business collaboratives are shaking up conventional distribution models.Request Free!
"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use...
In many ways, 2020 was the year that the value of cloud computing for workforce management became undeniable. Small and midsize businesses that had already adopted a modern...
TaskUs provides next-generation customer experience (CX) that powers the world’s most disruptive companies. As part of its value proposition, TaskUs constantly...
Welcome to Automation Now & Next 2022. Based on a survey of more than 1,000 business, technology, and automation professionals, this unique report is the culmination of...