Almost every ICT equipment rack used to store compute, storage or network equipment requires a rack-mount Power Distribution Unit (PDU) or power strip to distribute power to equipment. But if you’re unfamiliar with electrical power distribution s…
"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use one single dashboard that contains all the data they need to service the customer…
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
Creating and selling products is a complex and rewarding business, and it doesn’t happen automatically or overnight. Designing and manufacturing products that delight your customers and offer value to their daily lives requires careful market res…
During this series, BlueConic’s Principal Customer Success Managers, Nicky Peterse and Khurram Moiz, share their expertise when it comes to implementing CDP use cases for specific verticals. Get inspired and learn more about: Building a fir…
One of the main challenges in data centers is optimizing cooling performance, which can improve capacity utilization and reduce cooling costs. But the key is to understand how changes in the site impact cooling and how airflow management can be used as…
As an integral component of a data center or remote site power chain, the uninterruptible power supply (UPS) essentially provides clean power when AC power is present and provides backup power in the event of a power outage. But do you know the best wa…
In the data center, a power and cabinet ecosystem is the integration of hardware (the cabinet and anything inside or connected to the cabinet) and any software that specifically supports or enhances the hardware’s functionality. When this combine…
An image says more than a thousand words – and a video more than a thousand pieces of marketing material. Today’s tech marketers understand the importance of video: other than a live personal interaction, nothing tells a story, informs, and communic…
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …
