Healthcare IT leaders are feeling the pinch when it comes to the IT Service Desk.  In fact, many are looking at how to reduce resource drain with a better, more efficient ITSM platform.  How do you start the selection process?  From ITIL to self-service to integration and automation - what should you be looking for?

• Key functionality
• Implementation & Support Services
• Integration Strategy
• Bringing ITSM together with Project Management
• No-code Automation & Configuration