Recent research asking Financial Services executives about their current state and future goals for Service Innovation concludes that customers are asking for more and better self service, fast resolution when engaging agents and personalization contin…
With help from IFS enterprise resource planning (ERP) software, Beijer has adopted an Industry 4.0 approach, using IFS IoT Business Connector to integrate data from connected devices in the field with their enterprise system of record to deliver advanc…
Simply reacting to issues when they arise will cost significantly more than implementing a preventative maintenance program. Avoid unplanned downtime and tackle problems before they become emergencies. By working smarter – not harder – you&…
For most local governments, there’s considerable room to improve trust and address factors that can damage that trust in an instant. Even if you follow traditional citizen engagement strategies and feel that you are doing a good job a…
Healthcare billing is a complex, error-prone process. Claim submission errors are frustrating for providers, insurers, and in particular, mental health patients. Incorrect bills and denied claims can cause anxieties that can impact the overall patient …
Driving meaningful outcomes requires identifying strategic priorities, aligning your team, securing the resources, managing the execution, and communicating impact during the budget process. No matter how you currently budget, you can make small and…
The smart factory has been essential for manufacturing success. Since the dawn of mass production. Traditionally embodied in paper processes and in the minds of manufacturing professionals, modern hardware and software enables production processes to g…
When facing an economic downturn, organizational cash flow is of critical importance. Finance teams must capture a complete picture from all systems to properly forecast cash flow. Yet so often a key element goes unchecked, resulting in unanticipated …
COVID-19 uncovered a lot of issues and it allowed disrupters to enter the small package shipping market and do things in a different way to meet the needs of the consumer and the shipper – The status quo no longer works. In today&rsq…
It’s time to say goodbye to incremental, line item budgeting. To improve decisions, drive outcomes, and engage the community, it’s time to shift the conversation from budget automation to budget strategy. This ebook will walk you through…
