To gain a perspective on how companies and CX professionals are adapting to the sudden shift in digital technology, Omdia conducted a survey in January 2022 of 230 North American CX professionals. The objectives were to uncover: the technologi…
Organizations in Singapore transitioning towards a hybrid work model now can tap a wider talent pool, but they also will need to address gaps it can create, such as employee inequity and disjointed collaboration. The move to hybrid work further off…
Only 16% of 6,000 knowledge workers say their companies are effective at setting and communicating organizational goals, according to a recent survey by Asana. Managers regularly cite failure to pull people together toward the right objectives as th…
One of the keys to success in business is effectively managing your cash flows. That requires keeping track of all of your obligations and rights regarding both incoming and outgoing payments. If you fail to keep track of all of your contractual rights…
Unhappy with the limited contract options and 1024 bit Certificates they were getting from their previous Managed SSL provider, Flagler College sought a solution that would offer more flexibility and stronger Certificates. Issuance speed was also a co…
Switching to a new Certificate Authority for your SSL certificates is not a simple process, but it is not nearly as complicated as your incumbent CA may suggest. The key to success is setting expectations and preparing yourself and others for what&rsqu…
The University of Waterloo is consistently recognized as the “the most innovative University in Canada,” thanks to its renowned academic and cutting-edge research programs. Before the University signed an initial contract with GlobalS…
SSL/TLS, the cryptographic protocol behind https, is no longer a nice-to-have for websites. Site visitors are looking for, and expecting, to see a padlock in the address bar of your site, and the major browsers have announced plans to flag all HTTP s…
We’re living in a period of unprecedented supply chain disruption. The scarcity of major components is limiting production, diminishing supply and driving up the costs of goods as a result. This quagmire has emerged on top of the regular challeng…
To gain a perspective on how companies and CX professionals are adapting to the sudden shift in digital technology, Omdia conducted a survey in January 2022 of 230 North American CX professionals. The objectives were to uncover: the technologi…
