2023

Here is the challenge: Develop an onboarding training for thousands of customer service representatives, with an expedited deadline and compressed timeline, without sacrificing quality in the learning experience and expected outcomes. We used formal…

The pandemic caused fundamental shifts in employee expectations regarding healthcare access and well-being support provided through their employer. Americans appreciate the ease and convenience of at-home health and wellness options adopted during the …

If there is one thing that is consistent across the world of business, it’s the reliance on contracts. Businesses run on contracts and the more solid they are, the better. However, sometimes even the most thorough due diligence doesn’t p…

Backup as a service (BaaS) is one of the fastest-growing data protection markets. This growth is driven by an increase in cloud-related spending, the root of which is more cloud application deployments. In fact, IDC estimates that 80% of new applicatio…

The way healthcare organizations care for patients is rapidly evolving. To better understand how care transformation is taking shape, Huron surveyed healthcare leaders across the U.S. to find answers to these questions: How are leaders defining a…