For todays’ communications service providers (CSPs), the digital service revolution requires going beyond traditional voice and data to gain a competitive advantage. Recent research indicates that while most enterprises prefer a single provider for digital services, there is a significant churn in the marketplace, as many CSPs are losing credibility and the loyalty of their customers because of missed expectations. This eBook presents a five-step approach to help CSPs transform into an agile digital service provider (DSP) and win B2B customers.
