Simply picking a service provider isn’t good enough. You need to be sure that they will provide solutions that address your needs—in the interest of your business processes, as well as the needs of individual employees.
Key takeaways:
- The best way to measure the success of business processes is by analyzing data.
- Mobile solutions are an integral part of unified communications’ value. They free us from our desks.
- Flexibility and playing well with others are key to any UC solution, as integration and ease of expansion are what set UC apart.
- Disaster recovery and customer service are also vital. Tending to customers’ needs is ultimately the chief role of a provider, and disaster recovery is what keeps them happy (and makes our product more valuable).
