As value-based care continues to gain momentum, health systems and medical providers need to rethink their strategies for staying competitive and financially stable. Proving quality outcomes and patient satisfaction are now the lifeblood of healthcare providers’ businesses. An aging population, unprecedented levels of chronic disease and growing consumerism further intensify the pressure to deliver high quality care at a lower cost. Patients may want more convenient and timely access to their doctors, but the reality is not living up to their expectations. Although patients want to engage with consumer-centric digital tools, our survey revealed that pain points persist for those who want their providers to offer useful digital tools, including online appointment scheduling. Download this ebook to learn best practices for the successful implementation of digital patient engagement:
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