A Phoney Prediction

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Today, you might work from home permanently or visit the office once or twice a week. You might even be in the office full-time, but with more flexibility than before. Whatever your current work situation, the pandemic redefined the “workplace” as we know it.

Remember how, in March 2020, we all had to quickly adapt to our “new” environments? That was two years ago. Crazy.

It was a shift that tested us all. One where workers, leaders and employers made tough decisions and dramatic changes to their work lives.

Throughout the change, something that remained the same for businesses was the need to connect employees, customers and partners.

When you think about how you or your employees connected during this time, it’s likely that instant messaging, email and video played a big part in that. But our latest research shows just how much businesses of all sizes depend on voice communication.

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