Acadian’s sprawling footprint poses many communications and management challenges for first responders. For years, Acadian relied on a private analog radio network to communicate with units in the field. But as the company grew and deployed increasingly sophisticated and bandwidth-intensive dispatch systems and on-board medical devices, Acadian needed a mobile communications solution with greater capabilities and reliability.

Dispatches and emergency communications often took two minutes to be received. This delay slowed responses, hindered operations and limited Acadian’s ability to deploy the latest technologies in its fleet.

Acadian needed a single mobile network solution that would enable:

• Use of the best available wireless network in any given area 
• Deployment of the latest dispatch, communications, management and patient care technologies.
• Confidence that communications gear would withstand the rigors of Emergency services and disaster responses.
• Easy upgrades of on-board technology.