Read this use case guide to learn about the challenges ServiceNow customers in industries like yours are facing and how the ServiceNow platform helps. You can investigate how digital workflows connect systems and departments—including IT, HR, workplace, procurement, finance, and legal—to drive unified employee experiences alongside greater operating efficiencies.

Then, explore real stories of how GBS customers are using the ServiceNow platform to digitally connect people, processes, and systems to generate an unmatched combination of efficiency and innovation at scale.