Today, “there’s an app for that” can be an answer to just about any question and an approach to every task. Can the same be said of today’s way of working? Well, not really. While we’re all used to tech that “just works” in our personal lives, that’s not always the case when we’re working. This research report, reflecting extensive research among 5,000 workers across Europe and 2,500 members of the “app generation” (ages 15 to 18 years old), explores the future of work and the pivotal role of communication.