According to a February 2022 CFO survey by accounting and advisory firm BDO, 84% of CFOs identified supply chain disruptions as their top concern for 2022. Today’s CFOs exist in an increasingly pressured environment and must pull from a dynami…
A must-read for contact center professionals! ICMI presents the current state of contact centers in the ICMI State of the Contact Center report. Discover the current state of contact centers, including staffing, skills, salaries, operations, and t…
Peak season holds many opportunities to surprise and delight customers, but the year-end surge isn’t without its challenges. Shoppers are ready to shop earlier than ever, but capacity issues and labor shortages persist — and they aren&rsquo…
Among the many hats CFOs wear, digital transformation leader has become one of the most prominent. With the right digital strategy in place, they can drive organizational goals, while focusing on talent management, retention, and security. Download …
Crafting Enduring Experiences by taking Salesforce Deeper into the Enterprise. We are at Dreamforce 2022, where we will be showcasing our cutting-edge and resilient Salesforce solutions and services. Let’s meet @ Booth #1632. Book 1-…
As the transition to remote work stirred organizations away from a traditional network perimeter, CISOs have seen cyberattack records shatter. Now as international conflicts spill into the cyber domain, prioritizing core enterprise vulnerabilities is m…
As a managed service provider (MSP), you’re aware of the evolving cybersecurity landscape and sophistication of hackers on the web. However, that doesn’t necessarily mean your clients are. As their advisor for all-things IT, you have an opp…
Are you an IT provider still offering break-fix IT services? Are you ready to make the leap to a managed services model? Download our latest eBook and find out, from industry-leading managed service providers (MSPs), the secrets to success when just st…
Data science is the combination of domain expertise, quantitative methods, and analytical skills to extract meaningful insights from large quantities of information. In the world of fraud detection, data science refers to the activities performed to pr…
Key takeaways include: Three promotion strategies that are best suited to specialty web stores Strengths of each sale type and when to employ them Risks and challenges of promotion events to avoid Benefits of specialized web stores fo…
