The 2022 State of Voice Technology Report

2021 saw increased adoption of voice technology across the enterprise. As more and more companies are differentiating on customer experience (CX), first-hand speech collection and analysis are crucial to support this goal, as current tools, like pos…

The Rise of Human-to-Machine Interfaces

There are many factors contributing to the current resurgence of voice and speech technology including lower costs, artificial intelligence innovations, increased accuracy, and customizable speech models. Where did this begin, where are we now, and …

The Leader as Coach

In the face of rapid, disruptive change, companies are realizing that managers can’t be expected to have all the answers and that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in wh…

What is Next for Higher Education Pricing

Read this report to learn how the pandemic exacerbated long-term challenges facing higher education’s business model, and gain insights into new ways to rethink your tuition pricing strategies for success.Request Free!

The State of Work

In this report we share: What organizational alignment means and how it impacts business success The effects of communicating vision and purpose consistently How to incorporate new technologies to combat information overload Practical steps…

The State of Work

In this report we share: What organizational alignment means and how it impacts business success The effects of communicating vision and purpose consistently How to incorporate new technologies to combat information overload Practical steps…

Know When to Hold or Fold on Your Banking Core

Date: Tuesday, May 10, 2022 Time: 1pm ET | 10am PT Sponsored by: FintechOS   Is your credit union considering taking on a banking core conversion? Core modernization can help credit unions compete with larger financial institutions, bu…