This report shares the top 10 predictions for how IT organizations can best take advantage of cloud technologies, capitalize on the extension clouds into new locations, and focus on more intelligent governance of cloud resources in the coming five year…
The transition to the cloud continues unabated, and so does the dramatic proliferation in operational complexity. Unfortunately, the legacy monitoring tools used in a hybrid environment are only compounding this complexity. Companies are tackling th…
According to ESW’s recent global shopper survey, 43% of respondents self-identified as luxury shoppers. With 25% of personal luxury goods sales expected to be online by 2025, luxury brands face continued pressure to bring the premium shopping exp…
How do you measure your organization’s progress toward its goals and objectives? Key performance indicators (KPIs) are quantifiable business metrics that provide a clear picture of where your business stands in relation to your goals. Knowing whi…
Long gone are the days of the CFO as the “bean counter.” Today, the CFO often works hand-in-hand with the CEO across a wide range of business concerns and opportunities, including developing strategy, fostering innovation and driving …
Long gone are the days of the CFO as the “bean counter.” Today, the CFO often works hand-in-hand with the CEO across a wide range of business concerns and opportunities, including developing strategy, fostering innovation and driving …
Retail has always been a competitive space. And as more consumers now shift their attention to the fast-growing e-commerce space—which accelerated at an even faster clip during the COVID-19 pandemic—brick-and-mortar retail businesses have n…
How can data science companies offer timely and reliable consumer demand forecasting during a major health and economic crisis? The COVID-19 pandemic has essentially thrown supply chain forecasting models out the window. To get a better line o…
Getting earned media coverage for brands is more competitive than ever before. Conceiving campaigns with new and exciting angles is difficult and journalists receive more pitches than they can read. Furthermore, tracking coverage across all media types…
Churn reduction forms the foundation for revenue growth, with the probability of selling to an existing customer at 60-70% as opposed to 5-10% for a new customer. But such an approach cannot just consist of sporadic emails or calls at each renewal poin…
