Digital platforms enable the wielding of influence over key stakeholder groups more powerfully and readily than ever before. While that should excite brands, it also means that more external parties than ever before wield that influence, too. For co…
They operate with a clearly articulated vision that drives every action and informs every decision. One that’s understood across all levels of the organization and embodied by each employee. And most of the time that vision isn’t about a si…
An estimated 1.2 million jobs were open across the retail sector in July 2021, compared to 876,000 the year prior. The labor troubles come at a time when retailers are also grappling with major changes to their businesses — with pandemic-related …
Are you a leader at a rapidly growing or large company committed to embracing new technologies as they emerge? Are you part of a team that wants to be at the forefront of innovation and disruption? Are you looking to meet and adapt to customer demands …
Machine control is transforming the heavy construction industry: already, the sight of stakes, strings, surveyors and walking crews is less common in many regions. That absence not only speaks to a safer workplace but also symbolizes the speed and vers…
78 percent believe that data collection and analysis has the potential to dramatically change the way their company does business over the next three years. Download the Article now to learn the six steps to follow to gain maximum impact from y…
In today’s digital age, the traditional sales funnel—marketing at the top, sales in the middle, customer service at the bottom—is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems…
Insurance companies have always struggled with how to engage their customers. Communication strategies often lack coordination inside the organization, with objectives from different departments resulting in conflicting customer messagin…
The EU General Data Protection Regulation (GDPR) is widely seen as the gold standard for data protection worldwide. While EU law has clearly inspired South Africa’s Protection of Personal Information Act (POPIA), there are some crucial diffe…
The EU’s General Data Protection Regulation (GDPR) is often cited as the world’s toughest data protection law. South Africa’s Protection of Personal Information Act (POPIA) is similar to the GDPR in many ways. Both laws provide rules and prin…
