Consumer privacy legislation in the US is a moving target. The California Consumer Privacy Act (CCPA), is set to take effect in January 2020. However, on May 22, 2019, the insurance assembly approved CCPA Amendment AB 981, which includes changes that w…
In today’s rapidly evolving business environment, insurers need flexibility and speed to market more than ever. Incumbent insurers have tremendous assets at their disposal, but it is critical for them to develop a strategy to leverage these legac…
As the new IFRS 17 model promises to make discount rates more comparable across insurance companies and other financial services providers, insurers are evaluating how the changes will impact their income statements, processes and systems. To ensure th…
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In times of uncertainty, procurement leaders are looking for predictability. This coupled with the fact that procurement leaders are assigning utmost importance to adaptability and agility, the pressure on procurement is piling on. The a…
Striking the right balance between automation and the human touch is a top concern for every insurance individual, and it’s especially crucial in claims. The challenge remains how to utilise technology to enable efficient, accelerated claims m…
The pandemic has shown the world how quickly things can change, and for insurers, this is a lesson that needs to be turned into action. Multi-year rip and replace projects were once the norm, but insurance organizations need to be able to adapt and evo…
Today, businesses rely on APIs more than ever before. Gartner estimates that API calls represent 83% of all web traffic. Given the increased reliance on APIs, their importance to digital businesses, and the rising level of sophistication of hackers loo…
Using direct mail and gifting alongside your digital channels can help you gain a competitive advantage and build stronger relationships with your prospects, customers and employees. Get our guide to find out how strategic direct mail and corporate …
Big data in the cloud is an area of the market where Google’s immense experience in search has synergies, but Amazon Web Services (AWS) and Azure are attracting some interesting startup companies to add value. The result is a vibrant spectrum of big da…
