Finding the Sweet Spot for Handling Chargebacks

​Whether you’re a large or small retailer, chargebacks are a financial and administrative headache.   Although chargebacks are intended to protect consumers, chargeback fraud is increasing as fraudsters seek refunds for purchases they …

Preventing Fraud in the New World of E-Commerce

The pandemic fueled a dramatic shift to e-commerce that no one saw coming. By the end of 2020, online shopping in the U.S. had increased by a whopping 44%, with online sales now accounting for 21.3% of total retail sales. In this new world of e-comm…