The digital world is open 24/7. So, it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, from broken code to site-…
The South Bend Clinic, the largest multi-specialty healthcare group in Indiana. When COVID-19 struck, only six of South Bend Clinic’s 150 providers were using its telemedicine platform. As patients began social distancing and the demand f…
GRC TV provides our community with the latest sector developments, insights into the minds of industry leaders, government officials and academics. Coming up on GRC TV 20th July (+ on-demand): Exclusive conversation with Kabir Barday, CEO of…
Hybrid work is here to stay and this new hybrid-working reality brings opportunities for businesses as they accelerate their workplace transformation efforts. However, it also presents challenges for IT leaders tasked with providing the right tools to …
Improved operational efficiency through automation is one of the key business objectives for service providers when embracing new network technologies such as virtualization, multi-cloud, and 5G slicing. Service providers are now differentiating themse…
Network operators are grappling with problems like operational complexity, network congestion, latency, brownouts, and long lead times to activate new services with the assured service experience. We are setting out to deliver an Experience-First Netwo…
We are excited to announce our program for our all-virtual Spotlight on Human Capital event coming up on August 5th from 11:00 AM EST – 5:30 PM EST. Our Spotlight on Human Capital will bring together 150+ senior human resource executives for a hal…
Companies seeking to take advantage of the global online consumer base must optimize their offerings for web and mobile devices. Software development companies have two primary options for device testing — real and virtual. What…
Join experts from Terminus, NetLine and ON24 to understand the trends at work and get the answers to your questions. In this session we’ll explore: Why privacy concerns are making first-party data more important than ever. The vital foundati…
Sales and Marketing alignment is the key to delivering a consistent and exceptional experience for customers, as well as ensuring that hard-won leads turn into long-term value for the business. In this session, we’ll explore proven tactics that will…
