Personal loans represent about 1% of outstanding consumer debt (compared with 6% for credit card debt) which means there’s tremendous opportunity for traditional financial institutions to participate in the growing personal lending space. Cred…
Every year, Harland Clarke polls credit unions and banks of all sizes, analyzes the data, and publishes a list of trends that are shaping the future of the financial services industry. This year, the global pandemic changed many aspects of banking…
In the face of these rising B2C and D2C shipping volumes, capacity constraints, and higher shipping costs, these shipping intermediaries have to re-engineer their fulfillment processes to accommodate last-mile parcel delivery. As a result, many enterpr…
AI allows you to effortlessly create value. This guide will teach you what AI is and how it increases efficiency, reduces risk, cuts costs and frees your team to focus on what matters. Download the guide now and see how AI will improve: …
Digital transformation requires talent. Assembling the right team of people in four domains — technology, data, process people, and organizational change capacity — may be the single most important step that a company contemplating digital …
More than ever, you need to know what’s going on in your organization. You need to manage employee relations as if your business depends on it. Because it does. A single employee issue can easily cost you in time, legal fees and damages, and most…
We looked at over 100,000 customer conversations to quantify the gap between top and bottom performers in contact centers. This report outlines our findings and steps you can take to start closing your performance gap today and improve customer experie…
To get the unfiltered truth, join us on June 15th, at 11:00pm PT | 2:00pm ET, for another fiery edition of CMO Confessions where we will debate “Whose Lead Is It Anyway” and deliver hot takes on everything from MQLs as a ridiculous measure …
No one likes to feel alone. Which is why the secret to employee engagement is building successful teams. Paycor surveyed more than 1,000 HR and finance leaders of medium & small businesses and found that only 31% said the teams they’ve built …
The answers to your most pressing business problems—everything from troubleshooting your recruiting pipeline to predicting labor costs, overtime and turnover—are in your company’s HR, payroll, ATS and time systems. But there’s a…
