As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …
Once limited to a select few, we now see an explosion of knowledge workers who need quick access to the knowledge to do their job. And this is where the challenge lies – ensuring every employee can find the required information as and when they need it…
The current crisis presents all kinds of challenges for HR professionals. Immediate priorities and eventual recovery dictate which AI and Machine Learning use cases should be the focus of our attention, but whichever the selected use cases, t…
Discover firsthand how the most advanced and productive companies have changed the digital workplace. Get insights into the latest digital workplace trends, best practices and research, and learn how to bring the techniques used by companies …
During this 1-day virtual event, DX Summit attendees have the unique opportunity to see the world’s best digital customer experiences first-hand through case studies, presentations and workshops. Discover the latest digital customer experience tr…
Leading insurance companies are submerged with data. But, what’s the point of drowning in data while starving for information? With an AI-powered engine by your side, you can address all the data-related issues smartly to maintain growth and prof…
For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…
While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…
While achieving high and continuous CRM user adoption is important for every unique system, there are also unique ways to gain user adoption according to the technology at hand. In this eBook, you will learn the best practices and strategi…
Organizations worldwide use Higher Logic to bring people – customers, prospects, partners, employees – together, by giving their community a home where they can interact and engage, share and validate ideas, ask and answer questions, and stay connected…
