Organizations worldwide use Higher Logic to bring people – customers, prospects, partners, employees – together, by giving their community a home where they can interact and engage, share and validate ideas, ask and answer questions, and stay connected…
It is no secret that contact centers play a crucial role in amplifying retention and customer loyalty by delivering a stellar experience and customer service, which in turn enhances customer loyalty and retention. Firms need a contact center that ca…
Can people with partial knowledge of your brand’s terminology find meaningful results? What if someone knows exactly what they want and uses a long-tailed keyword? Will the engine be able to map the query with the perfect match? What if they are …
The life science industry and pharmaceutical companies accumulate an extensive amount of data over years of medical innovations, drug development, approval process, and pharmacovigilance. In order to best leverage this data, you need an AI-driven cogni…
Taleo is among the top talent management software on the market today, proven to help users manage recruiting, onboarding, and other HR-specific processes.But what’s right for one organization might not be right for yours. That’s where w…
The shortage has been attributed to technological advances and a shift in the generational makeup of the workforce, and these realities aren’t going away. In this article, we’ll show you how to survive the skilled labor shortage by chang…
If you’re in the process of researching HR solutions for your business, you’ve undoubtedly come across ADP. But with so many offerings to choose from, it can be hard to determine which one is exactly right for your needs. To help you mak…
In the past, recruiters could legitimately blame the software—ATS’s were clunky platforms that were hard to set up and even harder to use. Nowadays, with so many intuitive, highly flexible options to choose from, this excuse doesn’t hold wa…
I’m betting it’s been a while. Yet did you know that top candidates only stay on the job market for 10 days before getting hired? In this article, we’ll show you how to measure the average time to hire metric, why the average time to hire metr…
"How do I recruit diverse candidates?” is the question on almost every hiring manager’s mind. Why? For two simple reasons: A diverse workforce boosts revenue and improves workplace culture and productivity. In this article, we&rsquo…
