Forward-thinking organizations must adapt and make their digital assets accessible to accommodate the unique needs of every visitor. Yet, many companies neglected accessibility while expanding their digital footprint during the pandemic, resulting in m…
The Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities in all aspects of public life, including jobs, schools, transportation, and all public and private places that are open to the general public. The …
Organizations are seeking a more streamlined approach to cybersecurity, reducing the number of tools they deploy in favor of more comprehensive, integrated platform solutions. There are a number of important economic and risk management bene…
In this Meet the Analyst Webinar, our senior analyst Evelyn Mitchell led an expert panel on how to rewrite your data strategy to get an in-depth picture of your customers’ behavior and intent. Watch the discussion, and get answers to these que…
Did you know that your refrigerant choice influences everything from your system’s emissions to its lifetime cost? Our free guide compares several popular refrigerant options based on their GWP, toxicity, flammability, and other criteria. This…
The contact center is your company’s new front door, and providing a consistently exceptional customer experience is essential. But set against a fast-moving technology backdrop, where does your business stand when it comes to customer experience…
Enterprise data strategies can reinvent what a business is capable of, but a key challenge for today’s leaders is having access to the talent that can drive data initiatives. To break data free from silos and turn it into actionable insights, CIO…
It’s also a critical driver of R&D organizations’ push toward digital transformation to derive the fullest benefits of process automation. This assessment, specifically designed to illuminate areas that could benefit from a focuse…
Workrise is a network that matches companies with in-demand workers in the energy sector leveraging pragmatic technology solutions. Like many scale-up organizations, Workrise was challenged with a series of bottlenecks. Organizational silos, a misal…
Is your engineering organization maximizing its full capability? During more than 30 years of experience driving agile, DevOps, and platform transformations with our clients, we have observed that most are utilizing less than 30%. A host of "si…
