Securing You Small Business Online

Years ago, a small business could attract customers online with low prices alone. No longer. Consumers these days are well aware that cyberfraude is a serious danger, and they won’t do business with you online unless they’re sure your website is secure. That means you must do two things: One, secure your website. Two, assure visitors to your site that they’re protected while they’re there.

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SSL for Apps Best Practices for Developers

SSL is a fundamentally sound technology that provides confidentiality, authentication, and integrity. The most significant challenge facing the SSL ecosystem is not a technological flaw or limitation, but rather the way it is being implemented and the …

Frost & Sullivan Analyst Paper, ‘Six Golden Rules for Selecting an SSL Certificate’

The foundation of trusted Internet communications are Secure Socket Link (SSL) certificates, an encryption technology installed on Web servers that permits transmission of sensitive data through an encrypted connection. Using a Public-Key Infrastructure (PKI), SSL certificates authenticate the end-use Website and the endpoint server, making it difficult for those sites to be imitated or forged.

The acquisition of SSL certificates should always be a relatively easy experience; however, the purchasing decision should never be regarded lightly. When businesses consider SSL certificates; there six Golden Rules a purchaser should keep in mind.

At the end of the day, people want to make sure their Web sites are secured with as little friction as possible—Symantec gives businesses every opportunity to achieve that goal.

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How Companies Thrive on Social Media

On Demand Advisors, in partnership with ICUC, conducted an in-depth social media market survey to get a sense of the perceptions most prominently held about social media management. The questions were designed to both identify the shared pains experien…

The Omnichannel Customer Engagement Playbook

Customers are using digital and voice channels, sometimes simultaneously. The average contact center today has nine communication channels. While customers appreciate having multiple channels to choose from, they expect seamless experiences as they nav…

Ovum–How Mobile Technology Improves Outbound Engagement and Customer Experience

Mobility is now ubiquitous and this explosive shift has more and more consumers discarding their landline phones and becoming “mobile-first” (if not “mobile-only”). Businesses need to take their outbound customer engagement in the same direction or be left out of the conversation.

This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications.

Are you ready to learn how?

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