Be the Employer of Choice: How Agent Feedback Fosters Purpose

But how do you know how they feel? 

Access this expert insight to learn how agent feedback directly influences CX, including:
•    Leveraging direct and indirect feedback, engagement surveys, and real-time guidance 
•    Closing the agent feedback loop as you would with customers 
•    Empowering agents to improve customer interactions

Get the detailed guide to cultivating agent purpose.

 

 

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